AREAS OF RESPONSIBILITY

(Describe the nature, scope, level of improvements to new ideas, etc.)

LEVEL

*(Full, Partial,

Supportive)

MEASUREMENT

(Quantitative or quality criteria

to achieve responsibility)

1. Service Business Promotion:

• Identification of target customer, presentation of services offers,

deciding services offers basket, proposing pricing strategies for

services offers to achieve PEC service business strategy.

• Identification of potential customer, regular visits and meeting with

them to build relationships to achieve PEC services business target.

Full

No. of new customer added

Response time

2. Order Booking:

• Understanding and capturing customer requirements, proposing &

approval for GO / NO GO decision, prepare quotation and

submission to customer, participating in techno – commercial

discussion, realization of orders in achieve services business target

for the region.

Full / Partial

Order booking Value

3. Order Execution:

• Coordination with internal order execution team, RCC team for timely

delivery of the orders.

Supportive

Profitability

On time delivery of projects

4. Internal Communication:

• Providing training to internal sales team on SEI Services Offers in

order to make them aware of the updated services offers.

Full

No. of TRG program

conducted

5. Collection of Outstanding:

• Review & analyze the outstanding cases, initiate and ensure

collection of outstanding within the specified target to ensure

company’s profitability.

Partial

DSO

*Full : Fully responsible for the results of the work

Partial : Partially responsible for the results of the work

Supportive : Provide support to the person accountable for the results of the work

REQUIREMENTS

Education: BE (Electrical )

Job Related Experience: 6 - 8 years of exposure of services business into Electrical industry, at least 3-5 years in

similar role

Business Understanding: Understanding of Business functions and process, understanding of industry with marketing

instinct to position service offer, Commercial & tendering process understanding.

Others (e.g. language skills,

technical skills):

Knowledge of LV/MV products, exposure on drive automation, panels, exposure of relevant

services business mainly switchgear related, Customer handling skills, People Management

skills, Negotiation Skills, Communication Skills, Leadership skills, Result / deadline oriented.