Technical Support Engineer Opening with US MNC in Bangalore

Requirements :

Experience : 1. 6 – 2 Years

Qualification : Any Graduate

Location :– Bangalore

Job Profile :

• Interaction with procurement team members at customer end.

• Proactive and responsive to customer service requests/issues /bugs /configuration requests/ questions

• Communicating with internal cross-functional teams on customer requests, issues.

• Provide feedback to implementation team, product management, account management on issues/requests and improvements in product features

• Process documentation and improvements on support tasks and different types of service requests

• Ready to work in rotational shifts (24/5 customer support)

work experience requirements

• Experience of 18 – 24 months in providing Technical Support via telephone, as well as email to customers on web applications.

• Experience in Customer interaction in US and Europe.

Please send your updated profile to shajan@roljobs.com or call to 9880166667

Also please provide the below details and send me some references for the same position.

Total Experience:

Relevant Experience:

Job type :(Permanent/Contract ) :

Your current CTC:

Expected CTC:

Joining time required:

Active contact number :

Technical Support Engineer Opening with US MNC in Bangalore

Requirements :

Experience : 1. 6 – 2 Years

Qualification : Any Graduate

Location :– Bangalore

Job Profile :

• Interaction with procurement team members at customer end.

• Proactive and responsive to customer service requests/issues /bugs /configuration requests/ questions

• Communicating with internal cross-functional teams on customer requests, issues.

• Provide feedback to implementation team, product management, account management on issues/requests and improvements in product features

• Process documentation and improvements on support tasks and different types of service requests

• Ready to work in rotational shifts (24/5 customer support)

work experience requirements

• Experience of 18 – 24 months in providing Technical Support via telephone, as well as email to customers on web applications.

• Experience in Customer interaction in US and Europe.

Please send your updated profile to shajan@roljobs.com or call to 9880166667

Also please provide the below details and send me some references for the same position.

Total Experience:

Relevant Experience:

Job type :(Permanent/Contract ) :

Your current CTC:

Expected CTC:

Joining time required:

Active contact number :