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Experience level:
1.0 to 3.0 years
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Roles and responsibility for
Team Leader-Outbound /Inbound process, Bangalore:
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Train, develop and deploy a Team of Sr CSA/CSAs.
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Report and improve on performance levels of all team members, using a coaching enabling style at all times.
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Schedule staff in line with expected call volumes/expected manning.
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Collect, collate and analyze statistics relating to the output of the Centre then discuss with staff, highlighting
Requirements for
Team Leader-Outbound /Inbound process, Bangalore:
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Graduates 2 +years of Experience in Outbound /Inbound process.
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Excellent Oral and Written Communication Skills and Interpersonal Skills.
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Positive attitude.
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Leadership qualities.
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As Per PMS
Intersted Candidates send across your profile to maria@roljobs.com
Contact information for Team Leader-Outbound /Inbound process, Bangalore:
